# Document classification for Routewise

> Automatic routing of incoming documents into 24 categories with confidence thresholds.

URL: https://freelance.adscaled.media/freelancers/arjun-patel/work/document-classification-for-routewise

Automatic routing of incoming documents into 24 categories with confidence thresholds. A case study by Arjun Patel, AI Engineer — Chatbots & Document AI.

## Challenge

Routewise, a last-mile delivery startup, received 5,000 documents a week by email and upload. A team of four sorted them by hand before any work could begin.

## Solution

I trained a lightweight classifier on embeddings with an LLM fallback for ambiguous cases, routed documents automatically above a confidence threshold and sent the rest to a review queue.

[View Arjun Patel’s profile](https://freelance.adscaled.media/freelancers/arjun-patel)

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