Design audit and quick wins for Docklet
A heuristic UX audit with 30 prioritised recommendations and redesigned quick wins. A case study by Priya Raman, Senior Product Designer (SaaS & Fintech).
Challenge
Docklet, a document automation tool, had no designer on the team and knew its product felt clunky, but did not know where to start.
Solution
I ran a heuristic evaluation, reviewed analytics and recordings, and delivered a prioritised list of 30 improvements with redesigned screens for the ten quickest, highest-impact fixes.